Peter Brooks - Linda Tonkes

Contract management in project management and service management - the CATS RVM® methodology

Contractmanagement bij project- en servicemanagement - de methode CATS RVM

Contract management with CATS CM® version 4

CATS CM® versie 4: Van werken aan contracten naar contracten die werken

Implementing Metrics for IT Service Management

Metrics for Service Management:

Publications - Peter Brooks - Linda Tonkes