Pierre Bernard - Dolf van der Haven

Information Security Management Professional (ISMP) based on ISO 27001 Courseware - 4th revised

IT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second edition

IT-servicemanagement op basis van ITIL® 2011 Editie

IT Service Management Based on ITIL® 2011 Edition

COBIT® 5 - A Management Guide

The IT Service Part 1 - The Essentials

Foundations of ITIL® 2011 Edition

Publications - Pierre Bernard - Dolf van der Haven