Pierre Bernard - Jan Willem Donselaar

IT-servicemanagement op basis van ITIL® 2011 Editie

IT Service Management Based on ITIL® 2011 Edition

COBIT® 5 - A Management Guide

Het Project Management Office - PMO - Management Guide

The IT Service Part 1 - The Essentials

Foundations of ITIL® 2011 Edition

Competence profiles, Certification levels and Functions in the Project Management and Project Support Environment - Based on ICB version 3 - 2nd revised edition

Competentieprofielen, Certificeringniveaus en Functies bij projectmanagement en PMO - Op basis van NCB versie 3 - 2de herziene druk

Project Management Office implementeren op basis van P3O® - Management guide

Publications - Pierre Bernard - Jan Willem Donselaar