ITIL® 4 IT-Service Management - IT Management

ITIL® 4 – Pocketguide 2de druk

ITIL® 4 – Pocket Guide

ITIL® 4 – A Pocket Guide

ITIL® 2011 Edition - Das Taschenbuch

IT-servicemanagement op basis van ITIL® 2011 Editie

The ITIL Process Manual

IT Service Management Based on ITIL® 2011 Edition

Foundations van ITIL® V3

Les Fondamentaux d'ITIL® V3

Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo

Foundations of IT Service Management Based on ITIL® V3

Fundamentos de ITIL® V3

Foundations of ITIL® V3

ITIL® 2011 Editie - Pocketguide

Foundations of ITIL® 2011 Edition

ITIL® 2011 Edition - A Pocket Guide

Information Security Management with ITIL® V3

ITSM Process Assessment Supporting ITIL (TIPA)