ISO/IEC 20000:2011 - A Pocket Guide
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format:
it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations;
it supports ISO/IEC 20000 training and certification and
it is a quick reference for practitioners to the core content of ISO/IEC 20000.
it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations;
it supports ISO/IEC 20000 training and certification and
it is a quick reference for practitioners to the core content of ISO/IEC 20000.
| SKU | 978908753726C |
|---|---|
| Domains | IT Management |
| Methoden | ISO 20000 |
| Language | Engels |
| Product Type | Books |
| book length (niet gebruiken) | 0 |
| Book Width | 16 |
| Book Height | 10 |
| Author | Mart Rovers |
| Weight | 0.250000 |
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